Our customer happiness team is standing by to answer any questions, address any concerns, or just chat about our personalized gifts.
We look forward to brightening someone's day with you! Our outstanding customer service is what sets Mondily apart. Please reach out anytime - we're always happy to help.
People usually ask these
As our orders are tailored to your specifications, cancellations are only possible within 6 hours of placing your order. To request a cancellation or modification, please send an email to [email protected] with the subject line "Need to cancel/change my order - [Your order number]" or use our support form.
Due to the custom nature of our orders, modifications can only be made within 6 hours of placing your order. To request a modification, please send an email to [email protected] with the subject line "Need to cancel/change my order - [Your order number]" or use our support form.
Credit Cards processed by Stripe: We accept Visa, American Express, Mastercard, and Discover.
PayPal: This payment option enables members to link their personal account to a bank account or credit card, providing a convenient checkout experience.
Should you encounter any problems with your shopping experience or require a refund for an order that experienced an issue, kindly complete the contact form or send us an email at [email protected]. the refunded amount will be reflected in your payment account within 3-5 business days for PayPal and 7-10 business days for Credit Card, depending on your bank’s processing time..
Should you encounter any problems with your shopping experience or require a refund for an order that experienced an issue, kindly complete the contact form or send us an email at [email protected]. the refunded amount will be reflected in your payment account within 3-5 business days for PayPal and 7-10 business days for Credit Card, depending on your bank’s processing time..
Contact Information
- Email: [email protected]
- Phone: +1(919) 396-5679 Support time: Mon – Sat: 9AM-5PM GMT+7
- United States: 750 Otay Lakes Rd, Chula Vista, CA 91910
- Viet Nam: 17 Phạm Hùng, Mỹ Đình, Nam Từ Liêm, Hà Nội 100000